Why hasn't my payment cleared?

How fast you will receive payment depends on two main factors; Whether you chose BACS transfer or cheque as your preferred payment method.

With BACS transfer, payment can take up to 48 hours to clear and is usually received the following working day.

Payment by cheque can take anywhere from 2-4 working days to be deposited into your account.

If payment still hasn’t been made, contact our accounts team on 01796 577 574 for further assistance.

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