Scrap Car Payment Process FAQs
Before scrapping your vehicle with us, it’s important to understand how our payment process works and what to expect after collection.
Scrap Local ensures every payment is handled securely, transparently, and in full compliance with the Scrap Metal Dealers Act 2013.
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Scrap Local Payment questions
To make things simple, we’ve answered our customers’ most common payment questions in the order they happen, so that you can feel confident every step of the way.
How will I be paid for my scrap car with Scrap Local?
At Scrap Local, all payments are made by secure BACS transfer, a fast, bank-to-bank digital payment method.
We do not pay cash or use risky payment methods.
Payment run time: between 5:00 pm and 7:00 pm on the day of collection.
Clearing time: usually the same day, but depending on your bank, funds may take up to 48 hours to clear.
Delays: if your bank details are incorrect or missing, we’ll contact you as soon as we notice and reissue your payment on the next working day’s payment run.
What payment methods does Scrap Local offer?
Scrap Local only pays by secure bank transfer (BACS).
This ensures all payments are:
- Fast, safe and traceable.
- Fully compliant with the Scrap Metal Dealers Act 2013.
- Paid directly into your account for peace of mind.
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We do not pay in cash, and customers should avoid anyone who does.
Why can’t I get paid in cash for scrap cars?
Since 2013, it has been illegal to receive cash for scrap metal or vehicles in the UK.
This law was introduced under the Scrap Metal Dealers Act 2013, which was designed to:
- Reduce vehicle-related crime.
- Prevent stolen cars and metals from being traded illegally.
- Ensure all transactions are traceable and transparent.
- Protect sellers by making sure only licensed dealers operate.
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If someone offers you cash for your scrap car, they are breaking the law.
It’s a red flag that they may not be a licensed dealer, and you could be held liable if your car is later linked to crime.
Always use a trusted Authorised Treatment Facility (ATF), like those in Scrap Local’s network.
What do I need to receive payment?
To receive your payment securely, you’ll need to provide the following details:
- The name on the card
- The account number
- The sort code
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Important: Scrap Local will never ask for your 16-digit card number or CVV code. If anyone does, do not provide it to them, as it will be a scam.
Who should I give my payment details to?
To avoid payment delays:
- Provide your details over the phone to our team, or
- Request a secure payment link to submit your details safely
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You may also give your bank details to our driver during collection, but this may delay payment until the next working day’s payment run.
When are Scrap Local payments processed?
All Scrap Local payments are added to a daily payment run between 5:00 pm and 7:00 pm.
This process allows our finance team to pay customers efficiently and consistently across the UK.
Due to the large number of vehicles collected each day, instant payments aren’t possible.
If you do not receive payment between 5:00 pm and 7:00 pm on the day of collection, you will receive it no later than the next working day.
Please call us if you haven’t received payment after 48 hours, so we can resolve it immediately.
Why does Scrap Local pay after collection?
Payments are processed after vehicle collection to ensure:
- The car details are verified correctly.
- We comply with the Scrap Metal Dealers Act 2013.
- Transactions remain transparent, traceable, and legal.
This process ensures accuracy and protects both our customers and our network of licensed yards.
Why hasn’t my payment cleared?
Payments are normally sent between 5:00 pm and 7:00 pm on the day of collection.
However, delays can happen if:
- Your bank details were missing or entered incorrectly.
- Your bank takes longer to process transfers (some take up to 48 hours).
If you haven’t received payment within two working days, please contact our support team, and we’ll investigate immediately.
Customer Service
If we haven’t quite answered your question or you’re looking for further clarification, please reach out to us through social media, and we’ll be happy to help.Â
Thank you
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